When you sit down to watch your favorite TV show, the last thing you want to see is “An error occured while loading this content” on the screen. When this happens, it can cause a lot of frustration, not only because it can not catch up with the latest episodes, but because you do not know what to do. You know that these are not the connection problems because Apple TV worked very well a few minutes ago and you are not aware of the technologies and you can not understand what just happened.
In this situation, the best course of action is to determine the root cause of the problem, so that it never happens again. This article has you covered on how to solve this problem.
Your Apple TV may display this message for several reasons: Your device has not been able to communicate with the server, regardless of which streaming service you are using, or a network connectivity issue is interfering with streaming. continued.
In some cases, it is also likely that the Apple TV operating system could be damaged or compromised in some way resulting in under performance.
Reduce Video Quality
Your Apple TV tries to read everything you watch in HD, which requires fast connection speed. If your Internet speeds are not always good, then you will have to reduce the quality of the content you are trying to read. Depending on your Internet speeds, you will need to choose the highest quality that will allow you to read the files. content without problems.
To change the quality:
- Go to Settings.
- Click Audio & Video.reduce resolution of content
- Click Resolution.
- Choose an appropriate quality.
Restart Apple TV
A reboot can solve the problem with Apple TV. It updates the system on which it is running, which can eliminate the reading error you are experiencing.
To restart your Apple TV:
- Hold down the Menu and Home buttons on the remote control. Wait until the status LED on the Apple TV box starts to blink.
- Go to Settings> System> Restart.
- Disconnect your Apple TV from the mains for a few seconds. After restarting the Apple TV, you can read the content that had a problem before and check if the error occurs.
Turn Off Subtitles
If you like to have subtitles every time you watch a movie, it can help you better understand the dialogue and if your hearing is not good, you can also use subtitles to hear better.
However, enabling subtitles increases the bandwidth required for movie playback. You will need a fast Internet connection to view it. If your Internet connection is not too fast, you will have to disable the subtitles in the settings.
To disable subtitles:
- Go to Settings.
- Select General.
- Select Accessibility. Disable subtitles
- Select Closed Captions + SDH.
- Turn it off. Check if you are able to stream the content without the video playback error.
Update your Apple Tv OS
Your Apple TV requires a clean operating system to broadcast content without interruption. If there is a bug in the operating system, you may encounter errors when you try to play content. To get rid of a bug, you will usually need to reinstall the operating system, but this is not possible on Apple TV. Another way to get rid of a bug is to update the software.
To update the software:
- Go to the settings.
- Click on System.
- Go into the software updates.
- Select the update software.
- Click on the update software.
You will have to wait a few minutes for the system update to occur and your Apple TV will reboot. Once restarted, you should be able to read the content without errors.
Restart your Router
Your Apple TV may be connected to WIFI but that does not mean it is connected to the Internet. If your router is not connected to the Internet, your Apple TV may still display this connected to the Internet.
You will need to restart your router to reset the connection. Here’s how to do it: unplug your router by the area> wait a few minutes> then plug it back in again. Once your router is connected to the Internet, you should be able to read the content without any error occurring.