Amazon Kindle Fire Troubleshooting Problems

amazon kindle fire troubleshooting problems

Amazon Kindle Fire Troubleshooting Problems


Common Issue of Kindle Fire and How to Fix Them

In terms of Android tablets, Amazon’s Kindle Fire family was the most popular and best-selling product. Since the early days of the original Kindle Fire, Amazon has added several updates to its devices, when the new Kindle Fire HD is available in different sizes and offers content for different audiences. Well, even the most popular devices are experiencing technical problems and we have collected some of the potential issues with Kindle Fire. Here are some of the common problems and solutions to solving the problems related to Kindle Fire.

amazon kindle fire troubleshooting problems

Trouble in Startup

According to some users, they face small problems and get stuck when Kindle Fire starts and can not even turn on their device. Here are some of the common fixes:

  1. Press the power button for at least 20 seconds to restart, then press the power button to turn it back on. This can eliminate all the problems.
  2. Hold down the power button until the camera is turned off or for 20 seconds, plug in the charger, and press the power button to turn it on.
  3. If you think the battery is low, charge it for about an hour, then try turning it on again.

Kindle Fire not charging

Kindle Fire users have complained about various issues related to charging and battery charging. Some devices simply do not charge, while others charge too slowly and others only a specific percentage.

  1. Turn off the Kindle Fire and charge the device for a few hours.
  2. Try the charger with other devices to make sure the charger and cable are working properly.
  3. If no lights are lit during charging, push the cable slightly or move it calmly. Some Kindle Fire devices may have free ports. If your port appears to be loose, contact Amazon to replace it.
  4. Use only the original charger cable that came with the Kindle Fire

Not connecting to PC

Some people may have trouble connecting their Kindle Fire to their laptop. When it comes to moving files from one path to another, you may receive a message that the device has been disconnected or is not responding. In other cases, the device may not appear as a drive on your computer. Here are some possible solutions:

  1. Turn off your Kindle Fire and your computer for a few seconds, then turn them back on. Both will be reset and will have another chance to connect.
  2. If the USB cable is a problem, try other cables. If you have an extra USB port, plug it in.
  3. Use Dropbox or another similar application to transfer your Kindle Fire wireless files to your computer or computer to Kindle Fire.

Problems in Typing

Some Kindle Fire devices have a problem with keyboards that cannot type correctly, delete words, or produce random characters.

  1. Be sure touch screen of Kindle Fire is properly clean or clean it with a soft microfiber cloth.
  2. Check that your screen guard has no air bubbles and your case is fitted properly.
  3. Be sure Kindle Fire is fully charged and restart.
  4. Save all the important data to the cloud and do a factory reset.
  5. If you are still having problems, contact Amazon and ask for a replacement.

An Internal Error has occurred

This error message may have been very common for some users when it comes to accessing certain applications. Here’s what you can do if you are one of them:

  1. Press the power button for 20 seconds to restart your Kindle Fire and turn it back on.
  2. Turn off the Internet router for a few seconds, and then turn it back on again to avoid problems with network connectivity.
  3. Make sure the date and time are right on your device when you slide your finger from the top of the screen.
  4. Find the app that does not load by swiping your finger from the top of the screen, then “More> Apps> Installed Apps”. After finding the application, go to ‘Force Shutdown> Ok> Clear Data> Ok’.
  5. Go to More> My Account> Cancel Registration to deregister your Kindle Fire. Register your device again and check its performance.