Browsers like Chrome act as a bridge between your computer and the web server to retrieve the requested web page. During this connection process, many errors are possible, such as ERR_CONNECTION_RESET. This error indicates that something has stopped and reset the connection when Chrome tries to load the web page. You will see the error on the screen as below:
Generally, simply refreshing the webpage, restarting Chrome or the computer will solve the problem and reload the page again. If not, continue reading the article to solve the problem.
Solution 1: website and browser/system check
We recommend that you check the functionality of the website that you want to access before attempting anything with the browser and system configuration to resolve the “ERR_CONNECTION_RESET” problem. The first thing to do is to try to access any other website. If this does not result in an error 101, it clearly means that the problem lies solely in the website in question. However, to make sure that the browser and the system are not the only ones responsible for the connection problem, you should also try using another browser. For example, if you open the web application with Firefox instead of Chrome, you can exclude a server-side problem.
If you have done these tests and have come to the conclusion that the error is probably related to the operator of the website, you must contact him. By doing this, you can make them aware of the problem or obtain information about what has already been done to solve the problem.
Solution 2: check the proxy settings
One of the most common reasons for the “ERR_CONNECTION_RESET” error is that a proxy server has been defined in the Internet settings and this is blocking the configuration of the connection. This can be entered automatically by plugins or add-ons that you have added to your browser. In this case, the simple solution is to inspect the proxy settings and disable proxy access if necessary. To do this, first open the control panel and select “Internet Options”.
Go to the “Connections” tab and click on the “LAN Settings” button:
You have now reached the menu where you can find the current proxy settings of your system. If you see an entry under the “Proxy Server” category here, you must disable it by unchecking the “Use a proxy server for your local network” check box.
Save the changes by clicking “OK” and then try to access the desired website again.
Solution 3: restart the router
Connection errors such as error 101 can often be corrected by restarting the network device that connects you to the Internet. Most routers have a power button for that, just press it. If there is none, you can always disconnect power from the unit by unplugging the power cord. Wait at least half a minute to release all residual charges and empty the router’s memory. Then reconnect the power cable to your network device and try to reload the desired website.
Solution 4: temporarily disable the firewall and antivirus programs
Real-time controls and filtering rules ensure your system is protected against unauthorized access and malware at all times. However, you can also block web applications or their IP addresses that do not pose a threat to your computer, as they can cause the “ERR_CONNECTION_RESET” error. If you are sure that the site you are visiting is trustworthy, you should consider temporarily disabling your security software. If the site is still accessible, you know the cause of resetting the connection. Possible solutions include reinstalling the appropriate software or using another firewall or antivirus application. Otherwise, with the necessary know-how, you can check if the IP address is on the black list of the responsible program and delete the corresponding entry.