Anyone wishing to survive in the digital environment must be willing to accept change and keep pace. Thus, when Microsoft introduces a new version of its operating system, it is advisable to opt for the upgrade. If the higher versions of the operating system are generally favorable, the upgrades sometimes pose different problems, including driver errors.
If you upgrade to a newer version of Windows 10 without updating your drivers, you may encounter incompatibility issues. This is what happened to users who tried to install the Windows 10 Creators update. They reported that they could not complete the process successfully because a series of 0xC1900101 errors prevented them from doing so.
Solution 1: Running the Upgrade a Couple of Times
Sometimes the upgrade does not start as it is supposed to, in which case running the upgrade multiple times helps to solve the problem. You can also try to reboot your system and then perform the upgrade, which can sometimes be the desired solution.
Solution 2: Turn off Windows Firewall
Most users reported that their problem was caused by Windows Firewall. This can sometimes interfere with the upgrade process and may possibly prevent you from upgrading. In this case, you will need to disable the Windows Firewall. Here's how:
- Press the Windows + I keys to open the settings.
- Find "Firewall" and click Windows Defender Firewall.
- On the left, click "Enable or Disable Windows Defender Firewall".
- Select the "Disable Windows Defender Firewall" check box for both settings.
- Click OK.
- Run the upgrade.
Note: If this does not solve your problem, be sure to keep your firewall disabled until you have tried the rest of the solutions.
Solution 3: Disconnect External Hardware
In some cases, your external hardware may potentially be the cause of the error. This has been reported several times and the workaround is quite simple: unplug all external hardware connected to your system, such as a USB flash drive, smartphone, printer, etc. Once this is done, restart the upgrade.
Solution 4: Disable Antivirus
If you use a third-party antivirus, it is very likely that it is causing the error. This happens quite often, that is, your antivirus is preventing the update or upgrade of Windows. If a third-party antivirus is installed on your system, be sure to disable it before you perform the upgrade. This could solve your problem.
Solution 5: Update your Drivers
The error is mainly due to your outdated device drivers. In this case, you will need to look for the problem device drivers and then update them. Here's how to update your drivers:
- Go to the Start menu and tap in Device Manager.
- Open the Device Manager.
- Expand the list of installed device drivers.
- The device causing the problem will be identified by a yellow exclamation point.
- Locate the problem driver, right-click and select "Update Device Driver" or select "Uninstall Device" to remove it completely.
- Do this for all problematic drivers.
- Run the upgrade.
Solution 6: Free Up Hard Disk Space
When upgrading to Windows 10, make sure you have sufficient disk space. The installation of Windows 10 requires at least 16 GB of free space. So make sure everything is covered. Otherwise, you will need to free up space.