The Google Android offers the best possible software experience, wrapped in an elegant case. That’s why the Google Pixel 2 XL called it the best Android smartphone in the world. His sibling, the Pixel 2, is no exception either, but as remarkable as these phones are, they are not quite perfect to the pixel. We have discovered the most common problems with the Pixel 2 XL that you want to solve.
Problems with the Pixel 2 XL
Problem 1 — Issues when plugged into USB-C port on a PC
Some users have found that the device does not load when plugged into a USB-C port on their PC and no data transfer option is displayed. This works when you connect the Pixel 2 XL to a USB-A port.
- First, enable USB debugging in the options for developers. To enable options for developers, go to Settings -> System -> About phone, and then tap the build number repeatedly. You will then see a pop-up window stating “You are now a developer”. A new menu option will appear in the settings, called Developer Options. Open it and enable USB debugging. ·Now, go to Settings -> Apps & Notifications -> App Information (see all X Apps), tap the three dots in the upper right corner, then tap ‘Show System’.
- Now, in the list of applications, find and open External Storage, then tap the Storage section. Clear the cache and data. Go back to the list of applications, find Media Storage and try again. Your computer should recognize the device as expected when plugged into the USB-C port of the PC. You should now be able to transfer files.
Problem 2 — Connectivity issues
As with any new device, you may experience connectivity issues with Bluetooth and Wi-Fi. Bluetooth issues appear to be particularly common with Pixel 2 XL .
- Turn off the device and the router for at least ten seconds. Then turn them back on and try the connection again.
- Access Settings -> Power Saving and make sure this option is disabled.
- Use the Wi-Fi Analyzer to check if your channel is overcrowded and switch to a better option.
- Open the Wi-Fi connection by going to Settings -> Wi-Fi and pressing and holding the desired connection, then selecting “Forgotten”. Enter the details again and try again.
- Make sure the router firmware is up to date.
- Make sure the device applications and software are up-to-date.
- Go to Wi-Fi -> Settings -> Advanced and note the MAC address of your device, then make sure access is allowed in the router’s MAC filter.
- In case of problems connecting to the car, consult the manufacturer’s manual for the device and the car and reset your connections.
- Check that you do not miss an essential part of the login process.
- Go to Settings -> Bluetooth and make sure nothing needs to be changed
- Go to Settings -> Bluetooth and delete all previous pairs, configuring them again.
- When dealing with issues related to connecting multiple devices, only a future update will resolve this issue.
Problem 3 — “Fatal camera error” message
A few users get a “Fatal camera error” message when opening the camera application for the first time.
People experiencing this error have found that a factory reset solves this problem. However, you may need to perform a factory reset twice. It is best to open the camera app and check if this error is displayed before setting up your device in case you need to reset it.