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You have an “unknown error code when installing the app:” 921 “(error 921 from Google Play Store) when you try to download an app on Google Play Store? You’re not alone. And it’s no longer frustrating because you will not be able to install applications, which prevents you from using your phone normally. As you know now, error code 921 on the Play Store is about the problem of downloading apps. Although the exact reason for this error code is not yet known, we believe that this is an item related to Internet connectivity and Google Play App settings.
How to Fix Google play store error 921 ?
Method 1: Check WI-FI or mobile data connection
When updating the application and stopping the update suddenly, check that the Internet connection is not disconnected. If you disconnect, connect your device to other Wi-Fi or cellular data and update apps or games. If the Internet is connected but does not update the application, restart your device and try to update the applications. If that’s not the problem, try the method below.
Method 2: Clear the cache of Google Play Store to fix Google play store error 921
Step 1: Go to “Settings”
Step 2: Under device section, touch “Apps”
Step 3: Scroll down until see Google Play Store and tap on it
Step 4: Touch “Storage”
Step 5: Touch “Clear cache”
Clear the cache of Google play services:
Settings > Device > Apps > Google Play Services > Storage > Clear cache
Method 3: Uninstall updates of Google play store in android
Step 1: Go to “Settings”
Step 2: Under device section, touch “Apps”
Step 3: Scroll down until see “Google play store” and tap on it
Step 4: Tap “More”
Step 5: Touch “Uninstall updates”
Step 6: Touch “OK”
Now try to downloading apps or games from Google play store.
Method 4: Remove your Google account
Step 1: Go to “Settings”
Step 2: Under Personal section, tap “Accounts”
All created account see on your android device.
Step 3: Touch “Google”
Step 4: Touch “More”
Step 5: Tap “Remove account”
Step 6: Again tap “Remove account”
After you’ve deleted the Google Account from the Android device, restart your device and sign in again with your account and try to download the app from the Play Store.
Method 5: Reset app preference to fix Google Play store error 921
Step 1: Go to “Settings”
Step 2: Under device section, tap on “Apps”
Step 3: Touch “More”
Step 4: Select “Reset app preferences”
Step 5: Touch “Reset apps”
If none of the method errors listed above corrects error 103 in the Play Store, factory reset your Android device using the settings below.
Settings > Personal > Backup & reset > Factory data reset > Reset Phone > Erase everything
That’s all about possible solutions to fix Google play store error 921 in android device.