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Error code 924, which is a Google Play Store issue, can be fixed by removing Google Play updates or by adding a Google Account to the device settings. This problem is similar to those that do not allow you to download or update apps or games from the Google Play Store. Popular applications such as Facebook, Skype, Candy Crush, Clash of Clans, Viber and Hearthstone could also generate the error. This problem is not solved by simply deleting and reinstalling an application. Fortunately, there are effective solutions to eliminate the error. You will find below details on some of them.
What causes this error?
In most cases, the error appears when you do not have a network connection, but it appears that the error message also appears in other situations, indicating that the application can not be updated. Try again and if the problem persists, get help for troubleshooting. (Error code: 924) “
How to fix Google Play Store Error 924 on Android smartphones
Method 1:Clearing Cache and data
This is a popular method that has corrected many errors in Google Play.
Clearing Google Play Store data and uninstalling updates to fix error code 924
- Go to Settings >> swipe left to display “All” (application list).
- Scroll to and select “Google Play Store”
- Select “Clear data”
- Now open Google Play and try to download / update the app or game.
Method 2:Uninstall Google Play Store Updates
This will simply return the Google Play app to its original (factory) version, known to fix error 924 in Google Play.
- Go to Settings >> Applications >> swipe left to display “All” (list of applications).
- Scroll to and select “Google Play Store”
- Select “Uninstall updates”.
- Now open Google Play and try to download / update the app or game.
Method 3: Removing and re-adding Google (Gmail) account
It’s also one of the most effective fixes for Google Play errors.
- Go to Settings >> Accounts >> select “Google”.
- Press your main Gmail address
- Press the menu key or the three-dot icon at the top right.
- Select “Delete Account” >> Confirm
- Now to Accounts >> select “add account”
- Select “Google” >> Existing
- Simply add your Gmail account
- Open Google Play and download / update your app.