The iTunes 9 error is a potential security software issue that usually occurs when you try to upgrade / restore your firmware on an iPhone, iPad, or iPod. This could be a firewall blocking access to specific websites / web resources (such as iTunes trying to download something from Apple’s servers). Below are 5 common factors that would cause an iPhone 9 error.
- Security software preventing access to the Apple servers.
- Firewall blocking access to the Apple servers.
- Network settings are corrupted.
- Jailbroken iPhone.
- Network database on the computer that was previously used to hack or jailbreak other iOS device and was corrupted.
Fortunately, there are several simple methods available to fix iTunes Error 9. If the error is related to the security software, then you can repair it, or if it is hardware related, then you can also fix it. Just follow the procedure we ingest you.
Turn off Antivirus and Firewall (Temporarily)
The antivirus and firewall often prevent iTunes from accessing the Apple server, resulting in the iTunes 9 error. The procedure is different for Windows and Mac users. Follow these steps to solve the problem:
Step 1: Open the antivirus software and access its settings. Look through and find the option to turn it off.
Step 2: Disable the Mac firewall by following this procedure:
- Choose System Preferences from the Apple menu.
- Click Security or Security and Privacy.
- Click the Firewall tab.
- Unlock the pane by clicking the lock in the lower-left corner and enter the administrator user name and password.
- Click “Disable Firewall” or “Shut Down” to disable the firewall.
Step 3: Check if the error is resolved.
Step 4: Re-enable the antivirus and firewall.
Check the Cable
A faulty cable is a common cause of iTune Error 9. Follow these steps to resolve the problem:
Step 1: Use another cable to connect your PC / Mac to your iPhone / iPad.
Step 2: If the iTunes 9 error does not appear when using another cable, it means that your previous cable was defective. Throw it away and get a new one.
Check the Port
A bad port is also a common cause of iTunes 9 error. Follow these steps to resolve the problem:
Step 1: Try another port on your PC / Mac to connect your iPhone / iPad.
Step 2: If the iTunes 4013 error is not displayed when you try another port, it means that your previously used port is faulty and you need to have it repaired.
Check Wifi Network
A faulty or slow Wifi network can also cause the iTunes 9 error. Follow these steps to solve the problem:
Step 1: Disconnect Wi-Fi from your computer and your iPhone.
Step 2: Wait a little while
Step 3: Now try to connect them to the network.
Step 4: If you still have problems, try connecting to another Wi-Fi network if it is available.