iTunes Error 3004
The iTunes 3004 error usually occurs in the middle of an update procedure. A message flashes indicating that the iPhone could not be restored because an unknown error has occurred. Although there is no clear reason for the error to occur, it is thought that this happens when iTunes tries to download the firmware needed to install on your device only to encounter problems. It is possible that the problem is caused by a connectivity problem.
- "Error 3004" is displayed and closes the active program window.
- Your PC frequently crashes with error 3004 while running the same program.
- "iTunes Error 3004" is displayed.
- Windows is slow and reacts slowly to the mouse or keyboard.
- Your computer "hangs" periodically for a few seconds at a time.
These 3004 error messages can appear during program installation, when a Apple Inc.-related software program (eg, ITunes) is running, starting or shutting down Windows, or even when installing the Windows operating system.
- Download corrupted or incomplete installation of iTunes software.
- Corruption in the Windows registry following a recent software change related to iTunes (installation or uninstallation). ·
- Virus or malicious program that has corrupted Windows system files or program files associated with iTunes. ·
- Another program has maliciously or incorrectly deleted files related to iTunes.
Runtime errors such as "Error 3004" can be caused by various factors. It is therefore important that you solve each of the possible causes to prevent them from happening again.
Solution 1. Check the Internet Connection
The iTunes 3004 error usually means that iTunes can not connect to the update server on ports 80 or 443. Sometimes the network connection error is the one to blame. Connect your computer as well as your iPhone / iPad to a network in good condition and retest the restore or update.
Solution 2. Update to the latest version of iTunes
In addition to the network settings, iTunes could be the problem causing this disabled connection of the update server. So, if iTunes 3004 errors have appeared, do not panic, this could be your iTunes problem. Go to iTunes.com, download the latest version of iTunes, install it on your computer, and try updating or restoring your iOS device once again.
Solution 3. Check the date and time of the computer
The problem of the date and time on your computer is also one of the reasons that the iTunes 3004 error appears during your update or restore process. So check the date and time of your computer with the standard one, make sure they are the same.
Solution 4. Third-party security software temporarily disabled
A firewall and third-party software may block the connection between your computer and the Apple Update Server. Therefore, if your iTunes error indicates the iTunes 3004 error while updating or restoring, disable the third-party firewall and security software on your computer, try again.
Solution 5. Check Hosts File
The hosts file is a file that almost all computers and operating systems can use to map a connection between an IP address and domain names. Check hosts file enables you to make sure that your computer have good connection with the update server.
For Mac users, follow these steps to check hosts file.
- Go to Finder > Applications > Utilities.
- Open Terminal, type “sudo nano /private/etc/hosts” and press Return.
- Enter your computer log in password and press Return.
- After entering password, the Terminal will display hosts file. Navigate using the arrow keys and look for an entry containing “apple.com”. Add the ‘# ’ and a space to the beginning of the gs.apple.com entry.
- Press Control-O to save the file.
- Press Return when asked for the filename.
- Press Control-X to exit the editor.
- Restart your Mac.