You may encounter an error that is not available in the printer driver when you use your computer. This is software related, and a good finish will help you report the problem to professional technical support for correction. Many printer problems are usually caused by driver errors or incompatibility, not by hardware defects.
The unavailable printer driver is a problem that can occur when you use your printer heavily for mass printing. In homes where printing requirements are low, this driver problem may also appear and prevent the operation of your printer. The printer driver is unavailable for several reasons. An error may occur on your device. The incompatibility of the driver may in fact prevent good communication between the printer and the computer.
The error “Printer driver is unavailable” means that the driver installed on your printer is incompatible or out of date. It can also mean that the driver is corrupted and the computer does not recognize it. If the computer does not recognize the driver or does not work with this driver, you will not be able to access your printer and use it to print jobs. This problem is very common in the world of printing and can be solved with some adjustments here and there. Take a look at the solutions listed below.
Try these Solutions:
1. Uninstalling the Printer
2. Reinstalling Latest drivers manually
Solution 1: Uninstalling the Printer
There are mainly two main solutions that you can use to counter the error “The printer driver is not available”. You can also uninstall the printer and all related software and install it in the system. Either you can browse all the available drivers and select the one that suits your device. We will uninstall the printer and all related software, then try to connect it. This will install the default drivers.
- Press Windows + R, type “control” in the dialog box and press Enter. Once in the Control Panel, make sure the Show By: Large Icons option is selected. Now, click Devices and Printers.
- Here all printers will be listed. Right-click on the printer causing the problem and select “Remove Device”.
- Now, press Windows + R again and type “devmgmt.msc”. Navigate to the “Print Queues” category, right-click your printer, and select “Uninstall a Device.” This may not be present after removing the printer from the control panel. So do not worry if you do not have it.
- Now, press Windows + R, type “appwiz.cpl” in the dialog box and press Enter. Here all the applications will be listed. Right-click on all the applications on your printer and select “Uninstall”.
- After following all the steps above, disconnect your printer from your computer if it connects via USB connection or disconnect it from the router if it uses wireless. Shut down your computer, printer, and router. Plug in the power of each one.
- After waiting for about 10 minutes, reconnect everything and start all modules. Connect the printer to your computer using a USB cable. Wait for the detection and let it install the required drivers.
- Now, go back to the control panel, right-click on the device and select “Set as default printer”. Now, try to print a test page and check if the problem is solved.
Solution 2: Reinstalling Latest drivers manually
If the above solution does not work, we will try to update the printer drivers manually. There are also cases where the printer works perfectly but is damaged by a Windows update. Drivers updated from Windows may be problematic and may not work for all systems. This case has been particularly noted with HP printers. One way to resolve this problem is to manually update the selected driver by downloading it from the manufacturer’s website and then disabling the Windows update from the driver update. Before proceeding, make sure to navigate to the manufacturer’s website and download the specific drivers for your hardware in an accessible location.
- Press Windows + R to run the “devmgmt.msc” run-time type in the dialog box, and then press Enter. This will launch the device manager of your computer.
- Browse all hardware, open the “Print Queues” submenu, right-click your printer hardware and select “Update Driver”.
- Now, Windows will open a dialog box asking you how do you want to update your driver. Select the second option (Browse my computer to find the driver) and continue.
- Select the driver file that you downloaded using the Browse button when it appears and update it accordingly.
- Check if the printer is working properly at this point. If this is the case, go to the official Microsoft website and download the “wushowhide.diagcab” package.
- Run the package and click Next.
- Now, select Hide updates from the given option.
- Now select the printer update (if applicable) and continue. Now Windows Update will not automatically update the printer drivers until you specify it.