The error code 0xc00000e9 is a specific boot error code that you can see if your PC has trouble booting. Instead of the well-known Windows logo when you start your computer, an empty screen with an encrypted message like “The system registry file is missing or corrupted” is displayed.
The 0xc00000e9 error is one of the most common Windows error codes because it can be caused by many factors. Therefore, troubleshooting is particularly painful.
Among the most common reasons for the error 0xc00000e9 is:
- The integrity of the system files is corrupted;
- There is no contact between the hard drive and the motherboard;
- Incorrect disconnection / connection of a removable storage device (USB drive, external hard drive);
- Damaged registry files;
- Damaged hard drive or its controller;
- There is a problem with the device from which you are installing Windows (for example, a USB flash drive);
- Errors in the downloaded Windows build (it is better to use the original Windows images);
A 0xc00000e9 error may have different causes, which can make the task tedious to fix it. Try these steps to fix the error and make your PC operational:
- Turn off your computer and check the SATA cable between your hard drive and your motherboard. Make sure the cable is plugged in or connect the player to another SATA port using another cable (your computer is likely to have multiple ports and cables, even if only one hard drive is installed).
- If the problem persists, go to the BIOS and check the boot devices. Your PC’s hard drive should be at the top of the list. if it has been moved, this can cause a 0xc00000e9 error.
- Start your computer from a Windows standby / repair USB drive, run the command prompt in the Recovery Console, and use Chkdsk to look for hard disk errors by typing chkdsk / f / r.
- If your hard drive seems to be going, but you still get boot errors, run the command prompt in the Recovery Console and type sfc / scannow / offbootdir = c: \ / offwindir = c: \ windows to check the Windows system file integrity (If your Windows drive is not c: \, use the appropriate drive letter instead).
- If none of these issues resolve the problem, try restoring your PC to a previous system restore point by accessing Advanced Recovery Options.
- If you still have problems, select Startup Repair in Advanced Recovery Options to automatically scan your computer and repair damaged system files.
- Rebuild the Windows Boot Loader (BCD) configuration by opening the command prompt in the Recovery Console and typing the following commands before restarting your computer:
- exe / FixMbr
- bootrec / fixboot
- bootrec / scanos
- bootrec / rebuildbcd
If nothing works and your hard drive is in good condition, make sure your data is backed up and reinstall your operating system. If your hard drive is down and you have not backed up your data, contact us for help.