If you get the OL-222 error when importing the .QBO file from your financial institution's Web site, this article is for you. In this article, we have listed a detailed, step-by-step method that you can follow for a quick fix, as well as the troubleshooting method. You will also find the reasons that trigger an OL 222 error in QuickBooks on Mac and Windows computers. Follow the full article for detailed information. If you have already encountered an OL-222 error, you will then notice an error message on the screen "QuickBooks could not complete your request. Please contact your financial institution. (OL-222) "
An OL-222 error occurs in the application when QuickBooks does not receive a correct response from the user's financial institution due to a scan error received in the server response. This occurs when the .QBO file contains unsupported characters. The characters in the .QBO file must be compatible with the Open Financial Exchange (OFX) which defines the standards for the exchange of bank data with QuickBooks. Another reason is the poorly formatted .QBO file that requires some corrections from the banking website. Follow the steps below to correct the OL-222 error.
Step 1: Rectify Issues with the Formatting of .QBO file
- Click the right button on the .QBO file and select Edit.
- Choose any text editor application to open the file.
- Find and delete & amp text because it is an invalid character.
- In the File tab, click Save.
- Close the file and open it again in QuickBooks.
- If the problem persists, follow the next troubleshooting step.
Step 2: Download Fidir.Txt File Once Again
- Quit the QuickBooks Desktop application.
- Copy all the text from the FIDIR.txt page.
- Create a new text file and paste the copied text into it.
- Save the file to your desktop and name it FIDIR.txt.
- Delete the old FIDIR.txt file.
- Press the Option key on your keyboard.
- In the Finder application, click GO, and then click Library.
- Go to ApplicationSupport /com.intuit.QuickBooks 20XX / Downloads.
- Delete the FIDIR.txt file from the folder.
- Now, access the applications from the Finder application.
- Press and hold the Control key, and then click QuickBooks.
- In the context menu, click Show Package Contents.
- Double-click the Content folder in the new window.
- Double-click the Resources folder, locate and delete the FIDIR.txt file.
- Now, copy and paste the new FIDIR.txt file from the desktop into the Downloads & Resources folder.
- Follow the same steps to import the .QBO file again into QuickBooks.