Turbotax Download Account

Turbotax Download Account

Turbotax Download Account


To update your TurboTax (non-Advantage) account email, phone number, mailing address, or password: 

  • Sign in to TurboTax and select Intuit Account on the left, just above “Sign Out” (you may need to scroll down; click or tap the 3 white lines or Tax Home if you still don’t see this). 
  • This would open your Account Settings. 
  • Select Profile to update your information 
  • Select Security to update your password, security question, phone number, or enable/disable two-step verification. 
  • Choose Edit next to the options you want to alter. 
  • By default, the TurboTax software system saves all your tax return files in the My Documents > TurboTax folder. 
  • Simply navigate to My Documents > TurboTax and then delete the tax file by highlight it and clicking the Delete key (or right-clicking it and choosing Delete). 
  • Then, to permanently delete the file from your computer, open the Recycle Bin on your desktop, search the tax file, and delete it again. 

In the TurboTax CD/Download you will be able to clear the info in your state return: 

  • Open your return in TurboTax. 
  • Switch to Forms Mode by selecting the Forms icon in the upper right corner of your screen. 
  • From the File menu, choose Remove State Return. 
  • Select the state return you wish to delete, and then click Remove. Click Yes to confirm. 
  • To begin your state return from the beginning, click the Step-by-Step icon in the upper right corner, and then click on the State Taxes tab. 

If you still want to continue another return in TurboTax Online, here’s what to do: 

  • Log out of TurboTax Online. 
  • Select the TurboTax Online product you need to use for the second return and proceed. 
  • On the Create your account screen, set up a new login for the second return. 
  • You can utilize your email address if you want to receive e-file notifications for the second return. 

Up to 5 accounts can be tied to the same email address. 

After you’ve created the new account, you can start working on the second return.