What is Google play error 491

What is Google play error 491

What is Google play error 491


Google Play Store 491 is one of the common mistakes that Android users encounter when downloading, updating, and installing applications. There are several ways to fix error 491 from Google Play Store. All possible solutions are described here.

Why you get this error?

Basically, the 491 error of Google Play Store appears out of nowhere and there is no exact reason for this to happen. After some research, it seems that corrupted data in Google Play may be the cause.

Otherwise, your Google Account login process may not work or some settings may not be compatible with your device’s Google Play app.

What is Google play error 491

How to solve Error 491 in Google Play

Surprisingly, there are many ways to fix error 491 from Google Play Store, as explained below. Just start with the first and see which of them works for you.

Method 1: Restart your device

It’s the simplest thing you can do. In many cases, a reboot can solve your problems with an Android device. See if it’s okay!

Method 2: Clear Google Play’s cache and data

  1. Go to Settings> Application Manager / Applications.
  2. Find and tap Google Play Store
  3. Click Clear Data and Clear Cache
  4. Repeat the previous two steps for Google Play services.
  5. If you still get error 491 after that, go to the next step.

Method 3: Uninstall Updates for Google Play Apps

  1. Go to Settings> Apps> Google Play Store.
  2. Tap Uninstall Updates
  3. Go to Settings> Apps> Google Play Services.
  4. Tap Uninstall Updates
  5. Restart your device
  6. Still have problems? Try the next step!

Method 4: Remove your Google Account from the device

Your Google Account may be the one that generates error 491 from Google Play Store. So you can try to remove it from the device, then add it again and see what happens.

  1. Go to Settings> Accounts
  2. Choose a Google Account and select “Delete Account”
  3. Restart the device
  4. Go to Settings> Accounts and add your account
  5. Many users have indicated that it works, but if you still encounter the error, try the following method.

Method 5: Reset App Preferences

  1. Go to Settings> Applications
  2. Click on the three-dot icon in the upper right corner
  3. Choose Reset application preferences and tap on it. Do not worry, none of your phone data will be affected.
  4. The mistake is still there? Try the next step!