The Windows 10 Error Code 0xc00000e9 may appear at any time – during gaming, Windows startup, Internet browsing, and so on. This is not a common situation and many Windows 10 users are currently experiencing this bug check error code. The Windows 10 Error Code 0xc00000e9 also appears when you start your Windows 10 system and prevent the computer user from accessing the system. This BSoD indicates that “Windows has encountered a communication problem with a device connected to your computer” and offers two options, the first option “Run Windows Recovery” and the second “Start Windows normally”. Whichever option you choose, it will take you to the same 0xc00000e9 BSOD.
- Corrupted or damaged Hard Disk Drive.
- Improperly or loss connection of hard disk wires.
- Damaged or corrupt USB or DVD.
- Faulty Windows updates.
- Junk or Misconfigured or corrupt registry files.
- Outdated System drivers.
All the above-given points are the main possible causes of 0xc00000e9 Unexpected I/O error. This error has several causes, we must apply several methods to solve it.
This blog contains all the tips and methods for managing system files, hard drive errors, hardware troubleshooting, and more.
Apply them all one by one and check the error on your PC after applying each one.
Solution 1: Check your hardware compatibility: If external devices are connected to the PC, such as the external hard disk or a USB flash drive, disconnect all of them (leave the mouse and keyboard connected), and then restart the device. If there is no error code 0xc00000e9, reconnect the external devices, one by one, and then restart your PC. If the error code reappears after connecting a certain device. Then, completely replace this device from the PC or update its driver.
Solution 2: Change your BIOS settings: BIOS (Basic Input Output System) is the heart of Operating System. So its good to perform this task under the assistance and guidance of Technical Expert. Try to boot the computer with the hard drive to fix 0xc00000e9. Follow the steps below:
- Shut down the computer, then press the Power button to boot the computer.
- Press and hold the button to enter the BIOS setting, generally the ESC, F2, F12 or Delete key (please consult PC manufacturer or go through the user manual).
- As enter in the BIOS Setup Utility screen, go to Boot options.
- In the Boot options, make sure the first boot device is the hard drive. Press the arrow key to highlight the hard drive and move it to the top of the boot device list.
- Save changes, and reboot the computer. This should fix the problem.