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Many Windows 10 users get the message “Can not play. This item was encoded in an unsupported format 0xc00d5212 (0xc00d5212) “while attempting to play an .avi or .mp4 video file on Windows 10. Error code 0xc00d5212 is an annoying problem for anyone who wants to read videos or music via Groove, Xbox music or Windows Media Player. If Windows 10 can not play videos, do not worry, because today I will present some solutions to fix this error Code 0xc00d5212 on Windows 10, Windows 8 / 8.1 or Windows 7.

Therefore, in this article, you can get some of the most important fixes that will help you get rid of the “This item was coded in an unsupported format” error notifications that appear on the screen. In addition, we will discuss some of the most obvious reasons for this error code on your Windows device. Therefore, we advise you to look below to get them all.

Methods to solve Windows Media Player Error 0xc00d5212

Method 1: Update the Graphics Drivers

1. Press the Windows + R keys, type devmgmt.msc, and click OK. This opens the device management console.
2. Device Manager, expand the graphics cards, right-click your graphics card in this category, click Uninstall and check Remove driver software for this device, and then click OK to remove the drivers.
3. Visit the Drivers page of your provider’s website and search for the drivers for your graphics card. Download and install the driver on your PC, then restart it. Try to play an AVI video again to see if the problem is resolved. Otherwise, go to the next method.
4. You can also update directly from the device manager by:
5. Press the Windows + R keys, type devmgmt.msc. This opens the device management console.
6. In Device Manager, expand the graphics cards, right-click your graphics card in this category, click Update Driver, and then click Search for the updated driver automatically.

Method 2: Uninstalling Your Audio Driver

Some users had several audio drivers installed and resolved the problem after removing it. We will examine our installed audio drivers and delete those that are not needed.

1. Press the Windows + R keys, type devmgmt.msc. This opens the device management console.
2. In Device Manager, expand Sound, Video, and Game Controllers, right-click any third-party audio device (for example, Conexant SmartAudio HD) that you see in this category, and then click the button. right mouse over Uninstall the device.
3. Restart your PC and try to play an AVI video to confirm if the solution worked.

Method 3: Update Windows

It is advisable to use this method after trying the previous method.

1. Press the Windows key + I to open the Windows settings.
2. Select Update and Security, and select Check for Updates. Windows will check for updates and start downloading pending updates.
3. Restart your PC after updating and try to play any .avi video.