Several Xbox One users reported that a system error appeared on the xbox application's 100 error code on the screen after downloading the first day update from Xbox One. According to Microsoft's support site for Xbox One, Xbox App Error Code 100 means "This indicates that there was a problem updating your hardware and that you need to send your console for repair." E100 seems to be a serious problem, but some users claim that they were finally fixed and were able to install the updates successfully. For some users, they encountered a download loop.
Solution 1: Do a Power Cycle
Sometimes a simple power cycle can help correct the error. Some users also reported that after a power cycle, they were able to install the update successfully. To do the feeding cycle follow the steps below.
- On your Xbox one, press and hold down the white power button for 10 seconds to turn it off.
- Now unplug the power cord and wait for 10 seconds.
- Plug back in the power cord
- Turn the console back on.
- Try to doing the update again.
- You are the lucky one if this fixes the issue for you.
Solution 2: Reset the console to Factory Default Settings.
For some users, full erasure and restore of the Xbox have been fixed. Restoring Xbox One's default settings will clear all accounts, settings, xbox home associations, and saved games. Once you are connected to the service, your xbox live will be automatically synchronized with your console. Anything that is not synchronized with xbox live will be lost. To reset the console to the factory settings, follow the steps belows.
- Press the left button on the directional pad to open the Menu at the left of the screen.
- Scroll down to gear icon and select “All Settings” by pressing A button
- Select System -> “Console Info & Updates”
- Select Reset Console
- You will be asked if you want “Reset and remove everything” or “Reset and Keep my games & apps”
- Select “Reset and remove everything”
- The Xbox one will be reset to Factory Default Settings.Now you can check if your issue is fixed.
Solution 3: Disconnect Ethernet cable and reboot
Some users reported that disconnecting Ethernet cable and rebooting Xbox One has solved their issue. You can surely give a try to this one.
- Open the home screen by double tapping the Xbox button
- Scroll left on the Home screen to open the guide
- Select Settings
- Select Restart Console
- Select Yes to Confirm