Have you ever been in a situation where you were watching videos on YouTube but just received an error message saying “an error has occurred, please try again”? And try to fix this error by refreshing, but nothing works?
Regardless of whether you have encountered this dilemma or not, as the most common mistake of YouTube, we all have a chance to understand it. So, this article is here to summarize several simple methods to help you fight against YouTube. “An error occured, please try again” easily.
Method 1 – Apply Forget about This Site option
“Forget this site” (for Firefox) is an option that allows the user to delete cookies, saved passwords and cache files for a given website. Apply it with the help of stpes given below:
Step 1: Launch Firefox and open the Navigation History (press Ctrl + H).
Step 2: Next, look for the YouTube link in the browsing history.
Step 3: Right click on it and select Forget this site.
Step 4: After that, restart Firefox and try to play any YouTube video.
Method 2 – uninstall Shockwave Flash
Sometimes Shockwave Flash generates this type of problem, so try to play a YouTube video after you have disabled it. Follow these instructions to uninstall Shockwave Flash:
Step 1: Launch Firefox and enter the following information in the address bar:
Step 2: Open the Plugins section and find Shockwave Flash.
Step 3: Click on the drop-down menu and select Never activate.
Method 3 – Remove all the cookies & cache
Follow the steps indicated to clear cookies and cache:
Step 1: Click on the menu button in the upper right corner and select History.
Step 2: Then, click Clear Recent History.
Step 3: Choose the cache and cookies (you can also select another type of data if you wish.)
Step 4: Now, click the Clear Now button.
Step 5: After deleting cookies and cache, restart Firefox.
Method 4 – Change DNS Server Addresses
Step 1: Access the Control Panel.
Step 2: Click the Network and Sharing Center.
Step 3: In the left pane, click Change Adapter Settings.
Step 4: Right-click the network connection item and choose Properties.
Step 5: Choose Internet Protocol Version 4 (TCP / IPv4) and click the Properties button.
Step 6: Now you must choose an option “Use the following DNS server addresses” and change the preferred DNS server to 220.127.116.11 and the secondary DNS server to 18.104.22.168.
Step 7: Finally, click the OK buttons to apply the changes.
Method 5 – Update Video/audio drivers
This problem may be caused by an outdated video / audio driver. It is therefore advisable to update the video / audio drivers as soon as possible. To do this, you can use an automatic solution, use the System Driver Updater tool. This tool will allow you to easily update the outdated driver.
Method 6 – Try a different browser
If you continue to suffer from this error, you must use another web browser. Users have reported that changing the web browser could resolve this issue because this problem was not present in all web browsers.